St Mary's RoadFerndownDorset, BH22 9HBTel: 01202 897200
The Practice will be installing a new Electronic Patient Record System called SystmOne on the 20th June 2019.The new system will bring substantial benefits for both patients and staff.
Please see the new Patient Privacy Notice for important information about how SystmOne can share your medical data.
Patients currently registered for 'Patient Access' will need to re-register with SystmOne Online. Forms will be available from reception after 1st July. Patient Access will no longer be available from 12th June until SystmOne Online goes live in July and you have re-registered. Therefore, you will not able to book appointments or request prescriptions online at this time, Please book your appointments at the surgery or over the phone. Repeat prescriptions can be ordered in writing or by using your repeat slip. We thank you for your patience during this time of transition. Please see the attached link for further details: What does this mean for you? Sharing your Health Records
Friends and Family Test
The Friends and Family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click the Friend & Family test on the menu to complete this survey.
Monday to Friday 8.30am-6.30pm
(Phones open for routine calls 8.30am - 1.00pm and 2.00pm - 6.30pm)
If your call is not urgent, please telephone after 10.00am in the morning or after 3.00pm in the afternoon.
The surgery reception is open between 8.30am and 6.30pm on weekdays, and can be visited in person or by calling 01202 897200.
The surgery is closed on Saturdays, Sundays and public holidays.
Extended Opening Times
Monday mornings from 7am - 8am
Tuesday mornings from 7am-8am
Tuesday evenings from 6.30pm-7.30pm
Thursday evenings from 6.30pm-7.30pm
Please speak to the doctor's receptionist if you need an extended hours appointment.
Dr R Sastry
9.00 – 11.30
3.00 – 5.00
8.30 – 11.00
Dr E Richards
3.30 – 5.30
Dr G Hamp
Dr A Popova
Dr S McGinley
Dr H Speakman
For repeat medication - please make sure you contact the Practice during opening hours.
111 will get you through to a team of highly trained advisers, who are supported by experienced nurses. They will ask you questions to assess your symptoms, and give you the health care advice you need or direct you to the right local service. The NHS 111 team will, where possible, book you an appointment or transfer you directly to the people you need to speak to.
If the NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.
Calls to 111 are recorded. All calls and the records they create are maintained securely, and will only be shared with others directly involved with your care.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Daytime 01202 897200
Nights & Weekends Call: 111 or 999 if it is an emergency (eg chest pain)
Fax: 01202 877753
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