This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

COVID-19 isn't making children particularly unwell. Don't assume that all fevers are due to COVID-19. Continue to look out for signs of severe illness if your child has a fever. Use the following link

https://what0-18.nhs.uk/parentscarers/worried-your-child-unwell/fever-high-temperature.’

'Stay at Home, Protect the NHS, Save lives. If you have a pre-booked appointment do not come to the surgery unless you have had a phone call from a member of the practice ON THE DAY TELLING YOU TO COME IN..

Ferndown Community Coronavirus Support 

https://ferndowncommunitycoronavirussupport.wordpress.com/local-information/

Information regarding Travelling and Insurance

https://www.gov.uk/guidance/travel-advice-novel-coronavirus

COVID-19: GUIDANCE FOR EMPLOYEES

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-guidance-for-employees

“EPS4 goes live at Penny’s Hill Practice on 10th March 2020. If your prescriptions are already sent electronically to a nominated pharmacy then there is minimal change. If you do not have a nominated pharmacy, your prescription will be sent electronically to the NHS Spine and a pharmacy of your choice will then retrieve your prescription when you go to collect this by advising them of your NHS number. If you do not know your NHS number, ask your doctor when they are issuing you your prescription. Prescription tokens are also sometimes generated, however you can still get your prescription without these. If you do not currently have a nominated pharmacy but would like to nominate one, please speak to reception.”

EPS4 Information

Coronaviris (COVID-19)

Do you have ANY illness symptoms, a cough, temperature sickness or shortness of breath (however mild)?

OR

Have you had contact with a confirmed case of Novel Coronavirus

If the answer to EITHER of these questions is yes,

PLEASE GO HOME IMMEDIATELY AND DO NOT ENTRE THE SURGERY.PLEASE RING NHS 111 WHERE YOU WILL BE CLINICALLY ASSESSED VIA PHONE.

You must self-isolate EVEN if you have no symptoms and feel completely well.

The latest guidance from Public Health England asks us to close any facilities that may have been used by patients who might be infected until further notice. Please help us keep the surgery open by ensuring that you do not attend if you have been in contact with someone with this virus or have travelled to or from the affected area and have any respiratory illness symptoms, such as cough, sore throat, cold, flu symptoms or shortness of breath. Please do not attend the surgery if you are concerned you may have novel coronavirus.

Anyone who has had contact with a confirmed case in the last 14 days should be reported to the local Health Protection Team.

This is an evolving situation and information will be updated regularly.

Thank you 26th February 2020

At Penny’s Hill Practice, we have a coach and link worker as part of our team. Clinical healthcare professionals like doctors and nurses can be really important to help us manage the medical aspects of our health, and self-management coaches and link workers can help us manage the emotional and practical impact in our day to day life. Health Coach

As of December you will be able to book 'Telephone Appointments' via the Online system. Please be aware that the call will be at ANY TIME of the day, and not at the time stated when booking.

We have been informed by Rowlands Ferndown that repeat prescription request will take 5 working days to turn around..

FLU Vaccination Clinic's 2019 Book your appointment at the front desk..

Under 65's

At 'Risk' patients under 65yr who have a medical condition i.e COPD, Diabetes, Immunosuppression, Stroke.(for more information please see Patient Advice opposite)

Over 65's To be eligible:-  65yr as at 31st March 2020.

Friends and Family Test

The Friends and Family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click the Friend & Family test on the menu to complete this survey.

eConsult

Welcome to Penny's Hill practice

 

Coronavirus Update

The NHS are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:
·         Stay indoors and avoid contact with other people as you would with the flu
·         Call NHS 111 to inform them of your recent travel to the country
Information for the public is available at gov.uk/coronavirus.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China and Italy are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the GP practice and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
·         Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
·         Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
·         Avoid touching your eyes, nose and mouth with unwashed hands.
·         Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.

P1060681

 

       New Patients

    Welcome

 apply

 ONLINE APPOINTMENT/PRESCRIPTION ORDERING REGISTRATION FORM

SystmOnline Mobile Apps                                                                                                                                                                                                                           

emis-iphone-image.jpgClickhere to download Iphone app            logo_for_survey.jpg

 emis-android-image.jpg Click here to download Android app                                     

writing Compliments and Complaints

 

View your Medical Record Online

Cick Here to find out how

Introducing Patient Access Leaflet

Attend Anywhere

(Site updated 01/04/2020)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website